Last updated: 1/1/2024

Thank you for shopping at Xprint. We specialize in creating and delivering high-quality 3D printed gadgets directly to your door. This Delivery Policy explains our delivery processes and timelines to help you understand how we manage shipping and what you can expect after making a purchase.

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location

Items offered on our website are available for delivery to addresses in the state of Israel. Any shipments outside of it are required special request. Please send an email to [email protected] regarding such shipment.

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days of the date of your order. Business day means Monday to Friday, except holidays.

Please note we do not ship on Friday and Saturday.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Damaged Items in Transport

If there is any damage to the packaging on delivery,
contact us immediately at [email protected] or by phone +972-58-5880304.

Questions

If you have any questions about the delivery and shipment of your order,
please contact us at [email protected] by phone +972-58-5880304.